Frequently Asked Questions What areas do you serve? Do you see new clients? What species do you work with? Do you accept emergency cases? Do you offer appointments? How far in advance should clients book? General What exactly is included? What isn't included? . What should clients bring? How long does an appointment take? Services Do you publish prices? Is there a consultation fee? Are estimates provided? Pricing Cancellation Policy Payment Methods Late arrivals Medical Records Prescription/ Refill Policy Emergency Limitations Policies